About Iwan van den Hoek

Interim IT Manager with experience at UWV, Transavia, Royal A-Ware, and 's Heeren Loo. Certified in Azure, PRINCE2, ITIL, Scrum, Kanban, and FinOps.

Profile

Iwan van den Hoek. Interim IT Manager and founder of Hoek IT Consultancy, based in Heemskerk, Netherlands. Specialized in stabilizing IT operations, getting stuck teams productive again, and making delivery predictable.

Experience

UWV: IT Team Manager, 16 FTE, Kanban, on-time delivery 72% to 88%. Transavia: IT Lead, 56 FTE, SD-WAN, latency -25%. Royal A-Ware: IT Lead, P1 incidents -40%, change success 75% to 92%. 's Heeren Loo: IT Lead, Azure and datacenter roadmap, 60+ services, 99.9% uptime.

Certifications

AZ-104 (Azure Administrator), AZ-305 (Azure Solutions Architect), SC-300 (Identity and Access), PSPO I, PSM I, ITIL, PRINCE2, VCP-DCV, FinOps Practitioner.

Tech Stack

Azure Landing Zones, Microsoft 365, Intune, Conditional Access, Defender, Purview, DLP, SD-WAN, ServiceNow, Jira, SAFe, Scrum, Kanban.