Stabilize IT Operations. Make Delivery Predictable.

I take over IT teams that are stuck. Within 30 days there is a clear plan, operations run stable, and management knows where things stand. People first, numbers close behind.

Core Values

Direct, pragmatic, results-driven. No buzzwords, no PowerPoint theater. One-on-ones with the team, visible KPIs, weekly status without surprises.

Track Record

UWV: Hired 16 FTE, introduced Kanban, on-time delivery from 72% to 88%, costs down 8-10%. Transavia: 56 FTE, 18 initiatives, SD-WAN rollout, latency -25%, availability 99.95%. Royal A-Ware: P1 incidents -40%, change success from 75% to 92%. 's Heeren Loo: Azure and datacenter roadmap for 12,000-16,000 users, 60+ services migrated at 99.9% uptime.

Get in Touch

Available for new engagements. Contact iwan@hoekconsultancy.nl or +31 6 11495317.